Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items include:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit automatically applied to your original method of payment within a certain number of days.
If you haven’t received a refund yet, please follow these steps:
If you’ve done all this and still haven’t received your refund, please contact us at info@new.glassvista.in.
Only regular-priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@new.glassvista.in and mail your item to: Glass Vista Physical Address.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver shipped it to themselves to give to you later, we will send a refund to the gift giver, who will then learn of your return.
To return your product, mail it to: Glass Vista Physical Address.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of your returned item.
Contact us at info@new.glassvista.in for questions related to refunds and returns.
